What is GrabOne?
Everyday, GrabOne features an amazing deal carefully selected from the best stuff to do, see, eat, and buy in your city. By promising businesses a minimum number of customers, we get huge discounts you won't find anywhere else. It's like we always say – "Buy Together, Save Together"
I like today's deal – how do I get my hands on it?
Just click "Buy!" before the offer ends. If enough people sign up, we'll charge your card and send you a link to print your coupon. If not enough people join, no one gets the deal (and your card won't be charged), so invite your friends to make sure you get the deal!
Do I have to sign up a group of people I know to get the deal?
Nope – our growing ranks of members make up a big enough group. But you'll probably want to invite people you know anyway — lots of our deals are fun to use together with family and friends .
What happens if the GrabOne doesn't reach its required minimum number of purchasers?
If not enough people sign up to buy, then the deal is cancelled, and you won't be charged. Better luck next time! So if you really want the coupon, be sure to lay a guilt trip on your friends, family and colleagues.
How many GrabOne coupons are there?
This is a closely guarded secret. It varies from deal to deal, there is always a limit, but we try to secure as many as we can.
Do I need to use my GrabOne coupon the same day I buy it?
No. Most coupons have an expiry date so you don't have to use them on the day of purchase – unless you want to that is.
I bought a GrabOne coupon – how do I use it?
Once you're charged, you'll receive an email with a link to sign in and print your coupon. The coupon has redemption instructions and a map right on it! – How easy is that?
Can I buy a coupon as a gift for someone else?
Yes, you are free to give it away unless the conditions on the deal specifically state no gifting
Wait, my name is on the coupon. Are you sure I can use this as a gift?
Yes, no sweat, as long as the conditions on the deal don't say no gifting!
If I don't use the full value of the coupon in one visit, can I use the remainder later?
No. Unless otherwise stated you do not receive credit or cash back for whatever you don't use. If you can't use it all yourself, bring a friend!
Can I combine my coupon with other offers or specials?
No… not unless the coupon specifically states otherwise, which is pretty unlikely since they are already such good deals!
Am I billed as soon as I join a GrabOne deal?
No way – you are only ever charged if the deal reaches the required minimum. Really.
Is GrabOne safe?
Extremely. Your credit card number is transmitted by SSL directly to a secure electronic vault.
Payment Gateway by Direct Payment Solutions.
Can I return a coupon?
Read this, and then if you want, give us a call: 0800 GRABONE (0800 472 2663)
What happens if my coupon expires?
Don't let that happen! Once a coupon reaches its expiration date, it loses its value, most of the businesses we work with aren't able to offer these insane deals for ever!
Do you ever remove comments from the discussion board?
Generally, no. We only remove comments when someone is making personal attacks, engaging in other forms of trolling or has posted entirely in caps. Apart from that, everything that gets posted to the GrabOne Discussions is dedicated to the public domain under the Creative Commons Public Domain Dedication, so basically it becomes part of the web for all to see.
What if the business for my coupon closes down?
If anything happens that makes it downright impossible for you to redeem your coupon, we'll make sure you get your money back.
How can I get my business on GrabOne?
Check out our business page for more information.
When will GrabOne be in my city?
Hopefully soon – we're growing fast. If you'd like to help us launch GrabOne in your city, feel free to contact us.
How did we get the name "GrabOne"?
Obviously we are named after Georg Arnold-Graboné, a famous German impressionistic painter. Friends with both Eisenhower and Churchill who was widely recognised as one of the worlds leading deal procurers. If you look carefully enough you can find his signature on our homepage.
Do you have a GST number? Can I get an invoice?
We do, and you can. “GrabOne Ltd GST number 104-774-768” and if you'd like an invoice you can download one from here.
Who are you guys?
Launched in 2010, GrabOne is the leading collective buying website in New Zealand. We are owned by IdeaHQ Ltd, a joint venture between APN News & Media & Shane Bradley. Our office is located in Auckland.